Cloud technology is progressing at a rapid pace. Hear from westbrook's highly experienced consultants on the very latest developments and innovations in Cloud Computing and within salesforce.com.
Following a training session with Xactly, I found out that commission is usually over-paid (3 – 8%, Gartner) despite commission being between 2 – 5% of a company’s revenue cost. One of their customers had a £2m overspend last year. Compounding the issue of this miscalculation,... continue reading »
Picture this: After endless months campaigning your poll ratings are down and a well-funded competitor is poised to take the lead in the electoral race. Yet with the aid of a brilliant Salesforce solution one man turned this exact situation... continue reading »
Adoption is one of those topics that when implementing a system is either discarded or deemed not important. Although Cloud Computing is widely accepted as the future of IT across the globe, organisations cannot escape from people’s resistance to change,... continue reading »
With cold weather gripping the nation, I got thinking about wind, snow & icebergs, and then (as a Salesforce consultant), how Salesforce security is very much like an Iceberg: You can just see the top of it, but then if you... continue reading »
The Salesforce App Exchange has more than 1700 business applications which help accelerate your ability to manage customers in the cloud. For those occasions where native functionality doesn’t suffice, the App Exchange can often be your saving grace. With a great... continue reading »
Clean data to Salesforce is what petrol is to a car - it can’t function without it and if you put the wrong stuff in then you won’t like what comes out! After all, the acronym GIGO (Garbage In, Garbage Out)... continue reading »
Many organisations do not know what their actual IT costs are.
They tend to ignore this thorny issue and have little intent to address the fact that they don’t actually know. Many park this challenge in the "too difficult" category... continue reading »
Jobscience has won their 5th Salesforce AppExchange award in a row in the Human Resources (HR) category.
So what is it that makes this talent management solution so popular among recruiters and HR professionals? Here are the 3 of the reasons... continue reading »
Deep in the depths of January, and with nothing to look forward to but breaking your new year’s resolutions, reading about next season’s Salesforce release may not seem an obvious way to cheer yourself up. However, some of the features... continue reading »
Working in consultancy there will always be a need for client facing interaction, be it sales meetings, kick-offs or requirements workshops; in some instances technology won’t suffice. As a Salesforce consultant I appreciate the value in face-to-face communication but exactly... continue reading »